Promasidor Nigeria Limitedwants Supervisor ICT Helpdesk

Promasidor Nigeria Limited, Makers of Cowbell Choco, Loyal Milk, Miksi, Onga and Amila is a major player in the Food & Beverage Industry. We as an organization pay strong attention to our corporate social responsibility. We are a Customer-focused organization, with respect for all and

the environment, excellent in execution and we support each other. We are seeking the services of talented, resourceful and experienced person to fill under-listed position

JOB TITLE: SUPERVISOR ICT HELP DESK
REF NO: SICT012011
LOCATION: LAGOS

JOB SPECIFICATION

Ensure the timely resolution of UCT Resources users’ problems/issues/questions in a professional manner to minimize any downtime of business activities and or optimize their use of ICT resources
Support Promasidor Nigeria LAN/WAN and Telephony infrastructure applications (operating systems, e-mail systems etc) to ensure that they provide adequate support to the users, applications and infrastructure they support
Ensure that all “ICT hardware assets” within Promasidor Nigeria Ltd. Are available, functional, Installed and used in a secure, safe and efficient way, this includes: Computer hardware (CPU, Printers, Peripherals, accessories, etc) UPS, etc. manage Promasidor Nigeria software assets and ensure up to date customization of all desktops and laptops, clients operating systems and applicants

COMPETENCY REQUIREMENTS
Broad knowledge of information systems (Architecture & Security)
Software (Office Suite & Email)
Hardware (components of a computer, general maintenance)
Networking (IP addressing, DNS)
Systems Oriented
General Business process knowledge

REPORTS TO: Coordinator – ICT Help Desk

QUALIFICATION
Minimum BSC (Minimum Second Class Lower) . HND (Minimum Lower Credit) from a reputable university, either in Nigeria or abroad in Computer Science, Information Technology, Electrical Electronics Engineering or other related course

PERSON SPECIFICATION
Minimum 3-5 years working experience in similar role
Apple certification will be an added advantage

TO APPLY
All interested applicants should apply as follows
Forward all applications to career@promasidor-ng.com

Applicants must attach their resume (Microsoft word format)
In the subject of the mail, applicants should please quote only their full names, and the reference number of the position applied of e.g Robert Yusuf Odewale SICTO12011

All applications must be received on or before the 1st of February 2011

Only shortlisted candidates will be contacted